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Testimonials Testimonials

Testimonials are always welcome when we have success. They are what we always hope for. Although some of us have experience over decades, since we started as Impartial Investigations in 2020, we have had some great successes. As well as our fraud investigations, which we cannot publicly mention yet, we have found various people who have been missing for a long time.

Testimonial – brother found after 51 years

April 2022

In early 2021, Impartial Investigations was asked by a Scottish man, Mr Dave Thomson who lives in Australia, if we could find his brother A. They had not spoken for 51 years which was when the missing brother was in university in Edinburgh. Our client had tried on social media for many years without success. We spoke on a video link call with Mr Thomson. He thought his brother was somewhere in Scotland or the north of England. He had been looking for decades. We took it on.

We started the usual checks in the phone book, the electoral roll, social media as well, but because the missing brother had a common name and surname, we had many hundreds of possibles.  After phoning and writing to many possibles around Scotland and the north of England, after a couple of months we had narrowed it down to a man in Paisley or a chap in Lancashire. We wrote to them both. They both replied. Nope, not them either. It seemed hopeless.

Through our membership of the Association of British Investiagtors, we had just begun subscribing to a certain database which is useful if you have a date of birth. Being his brother, our client had a DOB for A but it hadn’t shown on any of the previous databases we had used. First sweep, bingo. Exactly the same name, exactly the same date of birth and living in South London. It couldn’t be? Could it? There was no other exact match showing anywhere in the UK. Royal Mail hadn’t delivered to the area for weeks due to Covid-related backlogs. We couldn’t wait. We emailed a letter to a courier company near him and within the hour they sent a biker round who knocked on the door and handed A our letter.

That incredible phone call

Our investigator John will always remember later that amazing morning when he was sipping his coffee and the phone rang. The caller said: “This is A T. I believe you’re looking for me.” John nearly fell off his chair. After being missing to his family for 51 years, A T had phoned us within minutes of getting the letter. After misunderstandings with family members, A T had moved to London and had been at the same address and in the same job with the same employer for 30 years.

With his permission, we recorded the phone call and forwarded it to his brother Dave in Australia. Dave was dumbfounded but clearly ecstatic. It took him a while to get over the shock. We may have popped a cork after that phone call. The brothers got in touch. D T is flying over to the UK for a meeting with his brother A T later in 2022.

Update – February 2023 – The brothers met in London at the end of last year and spent an emotional couple of hours in a London pub. Our client says they had clearly spent different lives. He did not know how it would go after that. The really good news is that they are now in regular touch.

Testimonials like this gladden the heart. In February 2021, our client D T wrote on the Facebook forum Missing People Scotland“GREAT NEWS……. A couple of months ago, I posted that I was looking for my long lost brother A. John MacIver (of Impartial Investigations) started the process of locating him and yesterday John contacted me to say contact had been made. I must say that John’s way of going about his business was meticulous, honest and ethical. It took a while but his company never gave up and I am very thankful to him.”

Success – brother found after 10 years

Gus Macfarlane had been looking for his brother Colin for more than 10 years. We followed up a lot of leads until we finally struck gold. Colin phoned us and asked: “Who is looking for me?” After an emotional phone call between them, Gus wrote on Missing People Scotland: “I must thank John MacIver for him and his company (Impartial Investigations) for locating my brother Colin McFarlane whom l had been searching for over 10 years and last week we were in contact with each other.” They have since met up. We are so pleased for you guys.

Testimonial – son found after 11 years

In April 2021, a client in India asked us to find his brother last heard of studying in Scotland 11 years before. There were enough clues in communications with his family from years ago to follow them up. We had to visit various addresses in central Scotland until we found a positive lead. That lead promised to pass on a message. He did. The next day, the missing man called us. He had experienced difficulties but he promised to contact his family back in India. Another excellent result.

Update December 2022 – Unfortunately, the hurt has been too much for the brother now living in Scotland. The family in India tell us that he still has not contacted them. The family are thankful that they now know their brother and son is well and they hope he will soon change his mind and call them soon. Not every story has the outcome that our clients wish for. Our role is to try and ensure they get the true facts.

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Testimonials are very welcome but obviously, not all our searches have happy endings. Sometimes people just cannot be found for various reasons. Sometimes it is all too late and the person being searched for has passed away. That is why we always say do not put it off. Start searching yourself, if you wish, and if you get stuck, come to us. We will do our best for you.

Evidence of some of these successes is available on request for bona fide enquiries. However, if a client asks that we do not publicise anything, we will always honour that. We love it when clients praise us and then post it publicly and let us publish it too. We are very grateful for that.

Remember, if you need help to find out the truth, please get in touch at our Contact Us page or fill in our Authority Form.

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